A lot of outdoor spaces to enjoy, service was exquisite, would definitely return for a couple of days. Well, not only did I shut the terrace door, I spent most of my time on the terrace to cool off, the terrace was cooler then the room. There is a seashell-themed spa, with various treatments, a sauna, whirlpool, and steam room; during select times, an outdoor gazebo can be requested for massages. We hope we’ll have the pleasure of welcoming you sooner back again and all the Excelsior Staff assure you of their personal assistance at all times. Two bars are on-site- the nautical-themed Sporting Bar is inside and the Yachting Bar has an ritzy feel indoors and a more casual outdoor setting with green wrought-iron tables and potted flower plants. Given the close proximity of popular landmarks, such as Porta delle Saline (0.4 mi) and Incendio del Castello con la Processione Religiosa dei Crocifissi (0.4 mi), guests of Excelsior Palace Hotel can easily experience some of Rapallo's most well known attractions. Had breakfast on the terrace, that was so so, but fortunately no buffet, everything was served on the tables. A memorable few days of luxury - what a pity that we could not stay longer, Dear Guest, Please let us thank you for finding time to write your review. Always keep at least 1 metre distance between yourself and others. Warmest regards from the Portofino Coast, Aldo Werdin General Manager. We wish to inform you about the rules which are effective from June 2020, so that you can enjoy a relaxing holiday. Like all 5 star hotels the quality and level of facilities are high. There are more places to choose from in the Rapallo area. Room was ok, but not great for the price. The room was very nice, and we even could choose a room from 4 different, though the hotel was booked out. Excelsior Palace Hotel looks forward to welcoming you on your visit to Rapallo. Are pets allowed at Excelsior Palace Hotel? Yes, a parking garage is available to guests. See more questions & answers about this hotel from the Tripadvisor community. Upon check-in body temperature will be taken by a temperature scanning camera; if it were higher than 37.5°C, we would not be able to honour your reservation and accept you inside the property. Are there opportunities to exercise at Excelsior Palace Hotel? Smoking is allowed nearly everywhere inside the hotel and in all of the outdoor areas. The Splendido, Miramare and several other hotels in the region are so much better in every way. With such wonderful food it was fortunate that we could swim in the sea from the hotel sun bathing area and at least try and "keep in trim". This was our third time staying here. Taxes and fees that are shown are estimates only. We remind you that distancing of at least one metre and the use of a face mask in all indoor common areas within the Hotel are compulsory. Good customer services - staff were very friendly and helpful at all times, specially the staff by the swimming pool and the beach. We spent 2 nights here in August. For every access to the property through the lobby body temperature will be taken by a temperature scanning camera; if it were higher than 37.5°C, you will be invited to reach your room and we will immediately inform Health Authorities. Via San Michele di Pagana 8, 16035 Rapallo, Italia. Top room amenities include a minibar, air conditioning, and a flat screen TV. i agree it is not the place for a crawling baby so i take that into appreciation. There’s a friendly and cheerful vibe indoors as well as outdoors; the two-story terrace has potted flowers and plants surrounding iron tables and benches to sit while taking in the impressive panoramic views of the sea, mountains, and boat dock next to the hotel. A lot of outdoor spaces to enjoy, service was exquisite, would definitely return for a couple of days. Does Excelsior Palace Hotel offer any business services? Couples frequent the upscale hotel for its romantic setting, but families also make use of the children’s playground area and the two pools. It was not fun to always be strategic in deciding where to sit on the breakfast terrace or by the pool in order to avoid smokers. We also know Miramare and Splendido, which are extremely expensive, but not so good. Kettle is always available, upon request! The aptly named Relax Suite has the same features but also has an in-room sauna to really up the leisure ante. For guests with a vehicle, parking is available. Great food from the bar though we didn't try the restaurant. Access to the Hotel is subject to the use of a face mask and to hand washing or disinfection with alcohol-based sanitizer. What are some of the property amenities at Excelsior Palace Hotel? ie the beauty salon , was so dated it was not relaxing at all . Continue your visit to www.tripadvisor.co.uk, Via San Michele di Pagana 8, 16035, Rapallo Italy, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Had a short stay recently with family that I very much enjoyed. Are there opportunities to exercise at Excelsior Palace Hotel? Inside the indoor pool social distancing will apply (7 sqm water per person), therefore a quota for accesses may be fixed. Breakfast was plentiful and very good. All bathrooms have modern fixtures and are colorfully tiled; they either have a separate shower and bathtub or a combination. Spa rooms are equipped with showers. With our warmest regards, Aldo Werdin General Manager. Before you leave the room please double-check that nothing has been left behind (inside the safe, in the wardrobes, in the drawers). We fear you may not be familiar with our destination, as we are not the Resort which you can find in the Mediterranean area like in Turkey. We also liked the included buffet breakfast at their restaurant the Lord Byran complete with an omlette station. Kettle is always available, upon request! The best part of the hotel was the beach club, a really wonderful area with lots of terraces for sun loungers and 2 fabulous pools, the upper one had Jacuzzi beds and water jets, and you could walk down stairs into the ocean. highly recommended this hotel to any. We went down to the pool the first day and were expecting poolside service for drinks / water, but there was no one attending to the pool guests. There’s also a tiny fitness center and several meeting and event space options, which can be used for a wedding. Given the close proximity of popular landmarks, such as Porta delle Saline (0.4 mi) and Incendio del Castello con la Processione Religiosa dei Crocifissi (0.4 mi), guests of Excelsior Palace Hotel can easily experience some of Rapallo's most well known attractions. We recommend calling ahead to confirm details. Dear Guest, we are delighted to read that you enjoyed the experience of being our Guest and that you liked our Beach Club in particular. In order to reply to your remarks, we inform you, first of all, that we are not a Resort, on our website and on every other T.O. In the summertime, the Eden Roc Lounge and Restaurant is open and best for light dishes and looking out at the sea. I had an amazing time and everything was on point. more. The balcony was the high point of our stay. We have spend our vacation in Rapallo, and stayed in this hotel. Own or manage this property? Prices are the average nightly price provided by our partners and may not include all taxes and fees. It’s in front of the Portofino Bay overlooking the neighboring Porto Carlo Riva boat marina. Please wear your mask when you reach the Spa for your appointments. Upon arrival you will receive assistance about where and how to park your car within the property. At least, we thank you for your comments concerning your accomodation and the great view on the Rapallo Bay and on the Portofino Coast from the terrace. Solo, couple or family! Does Excelsior Palace Hotel have an airport shuttle? Peaceful and relaxing we had a thoroughly nice time. We hope we’ll have the pleasure of welcoming you sooner back again and all the Excelsior Staff assure you of their personal assistance at all times. The Excelsior Palace Hotel knows its greatest asset is its view and uses it wisely; several outdoor areas have beautiful views of the sea and surrounding hillside. Wash your hands often with warm water and soap, dry them and sanitize them with alcohol-based gel. Get driving directions What food & drink options are available at Excelsior Palace Hotel? Via San Michele di Pagana 8, 16035, Rapallo Italy, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. I must say this is one of the locations I would have lingered longer if I had the time. To avoid gathering of people please reach the Reception one person at a time only, even though you are with friends or relatives. Finding an ideal romantic hotel in Rapallo does not have to be difficult. P.IVA 01565740998. Nice beach club with access to swim in the sea as well as the "infinity" pool. Via San Michele di Pagana 8, 16035 Rapallo, Italia. However what marks this hotel out is the exceptional level of hospitality from every member of staff. Shame! Nearby attractions include San Michele di Pagana (0.6 miles), ParlaComeMangi (0.4 miles), and Centro Storico (0.4 miles). kit on the bedroom with masks, gloves and gel.

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